NZRA

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Thank you to our Strategic Business Partners

Mystery Shopping

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Company:    Customer Care Ltd  
Contact:  Melissa Wilson
Address: PO Box 20 456,
Christchurch 
Phone:    (03) 357 1177
Email: Melissa@customercare.co.nz
Website:    www.customercare.co.nz 

Customer Care is a market research company that specialise in Mystery shopping.  We also offer website evaluation, e-lead, telephone mystery shopping, price comparison and awards programs to customers in all industry segments.  We offer customised solutions at competitive prices and can help you understand what your customers think about you.

 

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Company:

Fieldforce Ltd

Address:

PO Box 8220, Symonds St
Auckland

Phone:  09 815 5903
Email:  sales@fieldforce.co.nz  
Website:  www.fieldforce.co.nz

You need to measure your front of shop presentation, service standards and selling skills. You need to be able to identify who is doing well and who needs additional training.

Fieldforce can provide you with a personalised, overt or covert audit on all your delivery standards, nationwide, on a one off or regular basis.

We also offer instore sampling and product demonstrations as well as merchandising services. Call us and see how we can help.

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Company: 

Hoed NZ Ltd          

Contact:  Fiona Graham
Address:  PO Box 87007, Meadowbank
Auckland 1742
Phone:  (09) 579 0731 | (09) 579 0732
Email:  fiona@hoed.co.nz
Website:  www.hoed.co.nz

We are committed to helping you take the mystery out of exactly where your money is being made or lost. Our goal is to supply strategic information as it occurs to give you the chance of reacting quickly to ensure that your plans and promotions are achieved at the coalface. Your success is our success. We exceed customer expectations. We are a New Zealand owned and operated company with a vast network of trained and active surveyors in all areas.

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Company:  Market Pulse
Contact:  Chris Jones
Address:   Mt Eden Road, Mt Eden 1024,
Auckland
Phone:    (09) 623 2999 | 021 795 194
Email:    cjones@marketpulseinternational.com
Website:    www.marketpulseinternational.com

Are satisfied customers sufficient to grow your business?

Are your Customers “Raving Fans”?

Are your teams exceeding KPI’s?

Do you need independent measurement, advisory, research and support services?

Market Pulse International can help you measure and improve YOUR

  •         Brand Loyalty 
  •         Brand Promise (Price, Service) 
  •         Relationships and Experiences (Customer,  Supplier, Employment)

We specialise in developing and managing customised customer experience and front line performance improvement programs.

Call Us now to discuss our range of programs and tools to ensure your business is working for your customers.

Please note:  The advertisements in this directory are paid for by the advertiser through their Associate Membership.  The New Zealand Retailers Association does not endorse the advertisers, nor does the Association accept any responsibility should you choose to trade or engage in any business with the suppliers.