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Mystery Shopping

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Company:    Fieldforce Ltd  
Address:    P.O. Box 8220, Symonds Street, Auckland  
Phone:   09 815 5903  
Email:    sales@fieldforce.co.nz  
Website:    www.fieldforce.co.nz 

You need to measure your front of shop presentation, service standards and selling skills. You need to be able to identify who is doing well and who needs additional training.

Fieldforce can provide you with a personalised, overt or covert audit on all your delivery standards, nationwide, on a one off or regular basis.

We also offer instore sampling and product demonstrations as well as merchandising services. Call us and see how we can help.

 

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Company:    CBS Mystery Shopping
Address:    P.O. Box 65440, Mairangi Bay, Auckland 1331  
Phone:   09 4783660, Mob 021-1423235
Email:    murray@c-b-s.co.nz 
Website:    www.c-b-s.co.nz 

CBS is the largest mystery shopping company in Australasia, with 75,000 registered shoppers and world leading systems.   CBS offers extensive feedback on every KPI observation, for as little as $55 pm.  All reports are quality scanned, user friendly, with multi-level online access.   Our Services include:

  • Real-Time Dashboard Reporting allowing live reporting
  • Instant Voice Reports plus transcripts within 20 mins 
  • Telephone & Face to Face Surveys
  • Competitor Benchmarking
  • Action Plans
  • Measuring Training Effectiveness 
  • Introductory FREE TRIAL OFFER

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Company: 

Customer Care Ltd            

Contact:  Melissa Wilson
Address:  PO Box 20 456, CHRISTCHURCH
Phone:  (03) 357 1177
Email:  Melissa@customercare.co.nz
Website:  www.customercare.co.nz 

Customer Care is a market research company that specialise in Mystery shopping.  We also offer website evaluation, e-lead, telephone mystery shopping, price comparison and awards programs to customers in all industry segments.  We offer customised solutions at competitive prices and can help you understand what your customers think about you. 

 

 

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Company:  Hoed Mystery Shopping 
Contact:  Corinna Gerber 
Address:   P O Box 87007, Meadowbank, AUCKLAND 1742 
Phone:    09 579 0731 / 09 579 0732 
Email:    corinna@hoed.co.nz 
Website:    www.hoed.com.au 

We are committed to helping you take the mystery out of exactly where your money is being made or lost. Our goal is to supply strategic information as it occurs to give you the chance of reacting quickly to ensure that your plans and promotions are achieved at the coalface. Your success is our success. We exceed our customers’ expectations.

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Company:

Market Pulse

Contact:

Chris Jones 

Address:

Mt Eden Road, Mt Eden 1024, Auckland, New Zealand

Phone:  09 623 2999 021 795 194
Email:  cjones@marketpulseinternational.com
Website:  www.marketpulseinternational.com

Are satisfied customers sufficient to grow your business?
Are your Customers “Raving Fans”?
Are your teams exceeding KPI’s?
Do you need independent measurement, advisory, research and support services?

Market Pulse International can help you measure and improve YOUR

  •        Brand Loyalty
  •        Brand Promise (Price, Service)
  •        Relationships and Experiences (Customer,  Supplier, Employment)

We specialise in developing and managing customised customer experience and front line performance improvement programs.

Call Us now to discuss our range of programs and tools to ensure your business is working for your customers.