Check out...
- Recruitment resources - see the NZRA Recruitment Guide circular which is full of useful tips on recruiting the right employees, also check out the recruitment section of the NZRA Suppliers Directory AND don't forget to get your pre-employment checks with the NZRA approved security advisors
- Employment agreements - did you know, usually the cost of providing these to members is covered in your membership fee?
- Security signs - to help deter theft. Only $2 each or four for $6
- Make a Difference logo - to reduce the use of plastic bags in your store
- Buy Kiwi Made is a Government campaign aimed at promoting consumer and retailer awareness of Kiwi made products. The Buy NZ Made campaign also has further initiatives for manufacturers and retailers to promote NZ-made products.
- Crime Prevention booklet - an essential read for all staff
- The NZRA Suppliers' Directory - for a listing of businesses that can help you with your retailing needs
- We also provide a wide variety of circulars for anything from the Holidays Act to disciplinary procedures to the Fair Trading Act and many more...
bookshop!
As well as the retail products we have listed here we recommend that you visit Bob's Books for numerous other retail and business specific books.
Retail specific books available from Bob's Books...
More Products.... |
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What's In Store?
Written by leading specialists in retail in a concise and comprehensive style, the 12 chapters take you through the various steps and natural progressions of running a successful retail operation - with a helpful checklist at the end of each chapter and contact details of the contributors. This easy-reading advice will help to bring good things in store for retailers across all sectors of the industry. $19.95 (incl GST).
You can order this book via email or call the Events team on 0800 472 472.
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You Can Compete, Double Sales Without Discounting.
From the man who has reinvented scores of businesses, this is the book that helps the little guy fight the big guy - and win! Having worked in retail for nearly 30 years, Bob Phibbs shows you how to succeed through real examples he and his clients have faced. $19.95 (incl GST).
Purchase this award winning book by email or phone 0800 472 472
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The Friedman Group provide invaluable retail consulting and training to retailers of all sizes, as well as providing a wide range of comprehensive books and other resources relevant to retail. |
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CD's For Sale!
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 Customer Service - We are consumers and have come to expect nothing less than outstanding service. However, research has found that the gap is widening between the customer's perception of quality and the actual service offered. Knowledge and professionalism are "must haves for customer service maintenance and growth. 2 CD's included. Now only $15.00. You can order this CD via email or call 0800 472 472
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 Leadership - When we become managers, we suddenly discover that there's no logical transition from what we were doing previously compared to the challenging task of leading people. A combination of communication and leadership skills are critical. 2 CDs. Now only $15.00. You can order this CD via email or call 0800 472 472 |
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How to deal with Difficult Customers - Difficult people, difficult customers, difficult colleagues... they're everywhere! 2 CDs. now only $15.00. You can order this CD via email or call 0800 472 472 |
Buy All Three CDs For The Special Price Of $40.00 |
