Auckland 2008 Top Shop® Overall Winner
…New World - Albany
Unique Selling Proposition: New World Albany’s purpose is to provide a unique shopping experience which excels expectations in quality, service and produce in a family environment for customers and team members.
We are unique as we are the only New World in a shopping mall, we offer over 25,000 products, continuously increasing the range at customer request. Our products are high quality and made with the best ingredients. We focus on people, giving the best customer service we possibly can to each other and our customers.
Customer Service: We set our standards high with exceptional and personal customer service being our priority. Our staff must be well groomed, correctly dressed, professional, friendly, helpful and courteous to our customers and to each other. We train our staff in the fundamentals of customer care; to greet, ask questions, make eye contact and empathise.
Innovation In Retail: We have the best fresh food departments serving delicious store made dishes from butcher’s choice sausages to hot pumpkin soup. Our managers are passionate, knowledgeable and original with food. We are a development store; we believe in training staff to achieve their potential whether working behind the scenes in bakery or at the front of the store in checkout.
Why We Should Win: New World Albany is a store of excellence providing quality products, service and range. We work hard to be the best that we can for each other and our customers
The NZRA would like to congratulate New World Albany on their excellence in retailing
PROMOTING EXCELLENCE IN RETAILING
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