As Research Director at Monash Business School's Australian Consumer, Retail & Service Research Unit, Sean has worked with some of the greatest brands around the world...

Breakout Streams

With six fantastic presenters across three breakout streams, you can choose two sessions to attend. Stick to the one topic stream or mix and match. There's no need to pre-register when you book you...
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Retail Radar

Retail Radar is our new quarterly research report that summarises the latest trends and statistics in the retail sector.


New Zealand is increasingly a nation where payments for everything, from groceries to airline tickets, are paid electronically. Unlike most developed economies, there is no explicit regulatory regi...
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The Register

During his two years as chief executive of Retail NZ, Mark Johnston instituted an enormous amount of change. Now, he feels those changes are mostly complete, and he’s moving on to a role as directo...

The Register

US recycling company TerraCycle and plastic packaging company Glad are teaming up to help consumers litter less after lunch. The two companies have created the Glad Food Storage Brigade, a free pro...
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Upcoming Events

  • Feb

    shop.kiwi Forum

    February 16, 2016
    09:00 am
    Sky City Convention Centre, 88 Federal Street, Auckland
    shop.kiwi is a must attend event for everyone connected with New Zealand's retail sector, big and small alike, featuring outstanding success stories from leading local and international retail players who are disrupting our shopping experiences.
  • Feb

    Customer Service Seminar

    February 29, 2016
    09:00 am
    Air Force Museum, 45 Wigram Ave, Christchurch
    This seminar will teach you how to treat your customers so well that they become your biggest fans. They’ll keep coming back and they’ll tell all their friends just how good you are!